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© harlanscotthospitality.com

service. systems. people.​

Harlan has been in the hospitality community for almost 20 years and played a leading role in 8 restaurant openings and several re-conceptings. In the past years he has guided the growth of restaurants that not only survived but thrived into several unique locations by creating systems and finding the right people. What he loves more than anything is helping people make their dreams profitable and scalable, simultaneously improving quality of life for the owner and the employee.  This is why he started Harlan Scott Hospitality.

Listen to my story here.

 

experience

Harlan credits his success to his philosophy of surrounding himself with good people—giving them consistent systems to create a prosperous company culture. He finds it both rewarding and humbling to be in the position to mentor chefs and managers and lend a hand to others in the industry who are on the same path that he has been on and knows so well.

Though Harlan’s services are diverse, if you look closely, they are all connected. Not only will he help you know yourself better, he will help you know your brand better.  In turn your customers and employees will know you better.  Find out how Harlan Scott can help you.

 
 
Concept Development & Brand Identity
Do you need to rehabilitate your storefront and atmosphere to align with your brand?
Operations, Policy, Standard Operating Procedures
Do you need to put systems in place so that your business can run itself?
Culture Building
Do you need to create a company culture?
Human Resources
Do you need a clear and consistent way to find and onboard employees?
 
Marketing
Do you need a marketing strategy—and the right professionals to execute it?
Staff Development & Training Materials
Do you need systems in place to train staff?
Service Etiquette
Do you need to improve the quality of service you offer your customers?
Events
Do you need a plan in place to host—and coordinate—private events?
Vendor Relationships
Do you need to find a way to keep costs down?
Beverage Menu Development & Training
Do you need beverage education to learn to create lists that complement your food?
Purchasing, Inventory, Cost Controls
Do you need help understanding and controlling your profit margins?
Point of Sale, Operations Programs, IT
Do you need to upgrade your point of sales or IT systems?
 
 

connect

Whether you are looking for a second set of eyes on a small project, need a unique training manual or beverage program
built for your operation, or are looking for a partner to guide your company’s growth, Harlan loves to meet new people.

 

*Hourly rates available and one-off deliverables are welcome, but monthly relationships are the most effective.