service. systems. people.
Harlan has been in the hospitality community for almost 20 years and played a leading role in 8 restaurant openings and several re-conceptings. In the past years he has guided the growth of restaurants that not only survived but thrived into several unique locations by creating systems and finding the right people. What he loves more than anything is helping people make their dreams profitable and scalable, simultaneously improving quality of life for the owner and the employee. This is why he started Harlan Scott Hospitality.
Harlan credits his success to his philosophy of surrounding himself with good people—giving them consistent systems to create a prosperous company culture. He finds it both rewarding and humbling to be in the position to mentor chefs and managers and lend a hand to others in the industry who are on the same path that he has been on and knows so well.
Though Harlan’s services are diverse, if you look closely, they are all connected. Not only will he help you know yourself better, he will help you know your brand better. In turn your customers and employees will know you better. Find out how Harlan Scott can help you.
Do you need to rehabilitate your storefront and atmosphere to align with your brand?
Do you need to put systems in place so that your business can run itself?
Do you need a clear and consistent way to find and onboard employees?
Do you need a marketing strategy—and the right professionals to execute it?
Do you need to improve the quality of service you offer your customers?
Do you need a plan in place to host—and coordinate—private events?
Do you need to find a way to keep costs down?
Do you need beverage education to learn to create lists that complement your food?
Do you need help understanding and controlling your profit margins?
Do you need to upgrade your point of sales or IT systems?
Whether you are looking for a second set of eyes on a small project, need a unique training manual or beverage program
built for your operation, or are looking for a partner to guide your company’s growth, Harlan loves to meet new people.
*Hourly rates available and one-off deliverables are welcome, but monthly relationships are the most effective.